Delivering an Exceptional Customer Experience
for All Your National Lighting, Electrical, and Signage Needs
Providing an Exceptional Customer Experience
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Communication
Customer Centric
Emergency Service
Proprietary Software
At Action Services Group, we pride ourselves on providing an exceptional customer experience. We believe in treating everyone with honesty and respect, and we follow through with a strong work ethic and results.
Communication
We have forged a company that places the customer and their needs first.
- Combining our understanding of our customers’ service needs
- Clear communication designed to keep our customers informed
- Customer-centric mindset
- We have forged a company that places the customer and their needs first
Bandwidth
We are NOT a one-size-fits-all organization. First, our knowledgeable staff tailors our services to your specific needs. Second, we offer the bandwidth needed to excel in short term ramp-ups and swift project completion.
On-Time Deliverables
Whether your organization is looking for;
- Emergency services
- On-demand services
- Scheduled maintenance
- A large project over multiple states with short hard deadlines
Action Services Group specializes in on-time deliverables for a safe and productive working environment.
- Emergency Services within 4 hours
- On-Demand Services within 72 hours
- Scheduled Maintenance – Monthly, Bi-Monthly, Quarterly, Semi-Annual
- Completing Projects such as; 300+ location LED Retrofits in 3 months, and 500+ location LED Retrofits in 5 months.
Emergency Services
We wanted to take our customer experience to the next level. As a result, we designed our emergency services to offer peace-of-mind to our customers. Our staff is available 24/7/365, and we can be on-site within 4 hours to service any emergency call.
Family Owned with Over 25 Years’ Experience
Action Services Group is a family-owned business with over 25 years of experience in the Lighting, LED Retrofit, Electrical, and Signage industries. In short, we treat our customers as part of the family; your success is our success.
ServicePoint Solutions – Powered by Faxa
In an effort to provide our customers with the best service feasible, we designed ServicePoint Solutions. As a result, our proprietary management software acts as a focal point for connecting people, processes, and technology. ServicePoint Solutions was created to manage customer programs and projects. It also serves as a repository for their lighting component data. No longer will a service technician show up without the appropriate equipment or product, forcing a return trip. By hosting all your project, program, product, and service data in one place, we can simplify your purchasing, installation, maintenance, and rebate processes. This process saves you time and money.
To start your exceptional customer experience, contact our sales team today, or visit our My Challenge Is page to get started.
Blogs You Might Be Interested In
4 Reasons Decision Makers Like to Partner with Action Services Group for a Turn Key Lighting Retrofit
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LED Upgrades for Greenhouses – Five Tips to Major Savings!
Greenhouses are making the switch to LEDs and many types of crops are thriving under energy-efficient lighting. However, sometimes growers’ first choice is to go with a hybrid solution. When you are upgrading greenhouse lights to LED fixtures, it’s typically for...
Corporate Net-Zero: Where to Start, First Steps, and Microgrids
The number of net-zero corporate pledges is continuing to rise, and companies are focusing on how they can meet these goals. Pressure from investors is one of the reasons corporations are paying more attention to their carbon footprint. Some investors are threatening...
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Backup Power Systems Can Improve Hurricane Relief
In September, Hurricane Ian made its way through the islands and the south knocking out power to millions of Americans and leaving their homes severely damaged. Florida, Alabama, Louisiana, Mississippi, and Texas all boarder the Gulf of Mexico and typically get the...
Dark Streets Can Lead to Dangerous Scenarios
Since school is back in session and daylight savings time is closing in, keeping properly working streetlights is of the utmost importance for the safety of communities. In Springfield, Mass., the city leaders are working to come up with a plan to fix their...
Investing in LED Lighting Pays Off Long Term
LED lamps have been gaining more popularity between them and the alternatives. Some of the more popular alternative bulbs include incandescent, fluorescent, CFL and many more. There are many clear differences between each lightbulb from how they’re made to the cost....
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